Virgin Media’s internet service has stopped working for some of its users, according to those affected.
Customers said they were unable to connect online, apparently as a result of network problems.
The company asked those who complained on Twitter to check the status page of their service, which informs them of the status of any outages, although some said they were also unable to access that site.
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According to DownDetector, the problem seemed to start at 08:00, with a peak around 13:00.
The problem affects users across the country, in cities like London, Manchester, Birmingham and Leeds.
Some users in Glasgow and Belfast have also been affected.
78 percent of users have had their cable internet stopped working. 18 percent of people have had their mobile information interfered with, while a small percentage (three percent) of people have had their television signal stopped.
It is unclear what the source of the problem is.
The independent Virgin Media has been contacted for comment.
This is not the only instance recently where the Virgin Media service has stopped working.
Last month, the service stopped working across the country.
In 2018, Virgin Media was reported to serve 5.9 million cable customers across the country and support 3.1 million mobile customers.